Returns & Exchanges
At VOXY, we want you to feel confident in your performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your workout without the hassle.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place your items in their original packaging, ensuring all labels are attached and the apparel is free from gym chalk, sweat, or scent.
Print and Post
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing